KBLVORA / STORE INFORMATION

TERMS OF USE

Official store information, customer-care details and documentation for Kblvora™.

FEED WALK PLAY CARE
PAGE RECORD TERMS OF USE
BRAND Kblvora™
CATEGORY Pet Supplies
STORE OPERATOR / 01

The people behind the store.

This section identifies the company operating Kblvora™ and provides the customer-service information used across the store.

STORE Kblvora™ Pet Supplies
LEGAL COMPANY NAME Hangzhou Paidaxin Intelligent Technology Co., Ltd. 01
LEGAL REPRESENTATIVE Lu Xinyi 02
PRODUCT CATEGORY Pet Supplies 03
BUSINESS ADDRESS Room 446, 4th Floor, Building 2, No. 312 Jiangling South Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province 04
SUPPORT EMAIL service@kblvora.com 05
PHONE +86 18972747069 06
CUSTOMER SERVICE HOURS 8:00 AM–10:00 PM 07
DOCUMENT TERMS OF USE
HOURS 8:00 AM–10:00 PM
OFFICIAL PAGE CONTENT TERMS OF USE

Kblvora™ is owned and operated by Hangzhou Paidaxin Intelligent Technology Co., Ltd. | Legal Representative: Lu Xinyi | Email: service@kblvora.com | Phone: +86 18972747069
Business Address: Room 446, 4th Floor, Building 2, No. 312 Jiangling South Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Website Access and Use

These Terms of Use govern access to and use of the Kblvora™ website.

They apply to website content, navigation, functionality, security, communications, intellectual property, and appropriate visitor conduct.

Store-related services are governed separately by the Terms of Service and related policies.

Website Operator

The Kblvora™ website is operated by:

Hangzhou Paidaxin Intelligent Technology Co., Ltd.

Legal Representative: Lu Xinyi
Email: service@kblvora.com
Phone: +86 18972747069
Business Address: Room 446, 4th Floor, Building 2, No. 312 Jiangling South Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Acceptance

Visitors using the website are expected to comply with these Terms of Use and applicable law.

Visitors who do not agree should discontinue use of the website.

Legitimate Website Use

The website may be used for legitimate purposes such as:

  • Viewing products;

  • Reviewing product information;

  • Reading store policies;

  • Submitting legitimate orders;

  • Reviewing transportation information;

  • Reviewing return procedures;

  • Contacting customer support;

  • Managing lawful store interactions.

Prohibited Conduct

Visitors must not intentionally:

  • Attempt unauthorized access;

  • Bypass website security;

  • Introduce malicious software;

  • Disrupt normal website operation;

  • Generate fraudulent interactions;

  • Submit deliberately deceptive information;

  • Impersonate another individual or organization without authorization;

  • Misrepresent an affiliation with Kblvora™;

  • Misuse protected website content;

  • Abuse technical errors;

  • Interfere with another visitor's legitimate use.

Website Information Accuracy

We aim to maintain clear and reasonably accurate website information.

Occasional clerical, technical, formatting, product, inventory, or display errors may occur.

Where a material error is identified, it may be corrected.

Corrections are not intended to create a misleading representation of material conditions that applied to an existing order.

Product Presentation

Product photographs and descriptions are intended to provide useful information about the goods offered.

Minor differences may arise because of photography, lighting, display settings, image reproduction, manual measurements, packaging revisions, or manufacturing batches.

Customers who believe a product materially differs from its description may contact:

service@kblvora.com
+86 18972747069

Intellectual Property

The Kblvora™ name, logo, original website text, graphics, layouts, and other protected content may be subject to applicable intellectual property rights.

Visitors may view website content for legitimate personal purposes.

Website access does not transfer ownership of intellectual property rights.

Brand Representation

Visitors and third parties must not use Kblvora™ branding in a manner that falsely suggests ownership, authorization, partnership, endorsement, or official affiliation.

Website Availability

We aim to maintain reasonable website availability.

Temporary interruption may occur because of maintenance, network issues, hosting problems, security events, software updates, third-party service interruption, or circumstances outside reasonable control.

Continuous access cannot be guaranteed.

Website Security

Visitors must not intentionally probe, damage, bypass, disable, or interfere with website security without authorization.

Attempts to introduce harmful software or compromise website infrastructure are prohibited.

Customer Accounts

If customer account functionality is available, users should take reasonable steps to protect their credentials and devices.

Suspected unauthorized activity may be reported to:

service@kblvora.com
+86 18972747069

Communications With Kblvora™

Information supplied to customer support should be accurate to the best of the sender's knowledge.

Customers may raise legitimate questions or concerns regarding products, orders, transportation, returns, refunds, website information, or service.

Customer support requests are normally reviewed and responded to within 3 business days.

Privacy

Information associated with website use may be handled according to the Kblvora™ Privacy Policy.

Visitors should review that policy for information concerning information categories, operational uses, cookies, external providers, retention, security, and available privacy choices.

External Websites

The website may include links to independently operated third-party websites or services.

The presence of a link does not mean that Hangzhou Paidaxin Intelligent Technology Co., Ltd. controls every aspect of the external service.

Visitors should review applicable external terms and privacy information.

Operational Timeframes

Where relevant, Kblvora™ applies the following principal standards:

  • Eligible return period: 30 calendar days after delivery;

  • Approved refund timeframe: 7–10 business days after applicable review and approval;

  • Estimated transportation period: 3–7 business days after dispatch;

  • Customer support handling: within 3 business days.

Detailed conditions remain subject to the applicable policy page.

Website Integrity

Where credible evidence indicates fraud, malicious software, unauthorized access, technical attacks, or deliberate system misuse, reasonable measures may be taken to protect the website, customers, and company.

This does not prevent customers from submitting legitimate complaints or customer service requests.

General Limitation

Website information is provided for legitimate retail and informational purposes.

Although we aim to maintain accurate information and reliable functionality, no online service can guarantee that every non-material technical element will remain error-free at all times.

Nothing in these Terms is intended to restrict rights or responsibilities that cannot lawfully be excluded.

Relationship With Other Policies

These Terms of Use primarily govern website access.

The Terms of Service govern store-related services.

The Shipping Policy explains transportation and delivery.

The Return Policy explains returns and refund handling.

The Privacy Policy explains information handling.

These documents are intended to operate together without creating conflicting material rules.

Updates

These Terms may be updated where website functionality, operating procedures, security practices, or applicable requirements change.

Website Contact Record

Brand: Kblvora™
Company: Hangzhou Paidaxin Intelligent Technology Co., Ltd.
Legal Representative: Lu Xinyi
Business Address: Room 446, 4th Floor, Building 2, No. 312 Jiangling South Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province
Email: service@kblvora.com
Phone: +86 18972747069

STORE DOCUMENT DRAWER / 04

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